Access Statement

We have developed the Access Statement to address some of the more common issues that disabled people face. The listed status of the building does limit the adaptations that are possible. This access statement is intended to provide additional information for all guests who wish to attend the hotel and restaurant. Recognition has been given to include guests with an impairment, which could include mobility, sight, hearing, learning disabilities or any other hidden impairment.

• The Queensberry Hotel offers a discounted charge of valet parking when booking your room direct with us (£7.00 per car, per night). Please note that this charge will increase to £12.50 from 1st March 2022.
• There is one step to enter the hotel
• Bedrooms with lift access are available
• Bedrooms with ample space for wheelchair users are available
• Equipment such as wheelchairs, bathing aides and walking sticks can be hired with advance notice
• All documents are available in large print
• One suite is accessible with no steps and has a walk-in shower
• We do not have designated disabled bathroom facilities

We request that anyone wishing to make an enquiry or booking inform us of any special needs or disabilities that they may have in order for us to try and meet any personal requirements. All staff are fully trained to assist disabled guests with empathy.